Incredimail runtime error code?

Question:

Incredimail is taking a long time and sometimes it is freezing also. Sometimes I am unable to sent and receive emails. How to solve this problem/

Answer:-

You should delete your IncrediMail 'Runtime' folder. The folder will be automatically recreated, and your IncrediMail content will once again be saved each time it is used:

1.To delete your 'Runtime' folder, first of all open the link given below:

http://www2l.incredimail.com/contents/setup/xml_support/del_run.exe

2. Click 'Run' in the File Download dialog, click 'Run' again when asked to run the software and follow the instructions in the Support Util dialog.