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Fix error Exception: ACCESS_VIOLATION (C0000005) while using Incredimail.

Question: I am getting an error Exception: ACCESS_VIOLATION (C0000005) - on reading from 00000000 while using Incredimail.



Faulting Offset: 0000346B
Module: CompPkgSup.DLL
0000346B CompPkgSup.DLL
0000417A CompPkgSup.DLL
000021CE CompPkgSup.DLL
00001E21 CompPkgSup.DLL
00001EFD CompPkgSup.DLL
000162C4 KERNEL32.DLL
00060FD9 ntdll.dll

Answer:
 To fix error Incredimail ACCESS_VIOLATION (C0000005)  uninstalling and then reinstalling IncrediMail 2.5. 
As the uninstall script only removes the exe/dll files, your existing data and settings should not be affected.
To uninstall IncrediMail 2.5, please go to Start > Settings > System > Apps and features, select "IncrediMail 2.5" and click on "Uninstall".After the uninstall completes, please run the following executable to install the latest build of IncrediMail 2.5:
http://www5l.incredimail.com/im/imsetup/201301300001/beta/installer/fullsetup/IncrediMailSetup.exe
When done, open IncrediMail and check the results.
If the problem continues, I would like you to boot your computer in Safe Mode, which loads Windows with only the necessary drivers, and then try using IncrediMail again.
If still youget Incredimail ACCESS_VIOLATION error then try these more settings
To boot your Windows in Safe Mode, please do the following:
1. Click on the Windows Start menu, type "msconfig" in the search box, and press <Enter> on your keyboard.
2. In the 'System Configuration' dialog, go to the 'Boot' tab.
3. Under 'Boot Options', select the options "Safe boot" and "Network".
4. In addition, make sure the option "Make all boot settings permanent" is not selected.
5. Click on OK and then restart your computer.
After Windows starts up, open IncrediMail and let me know if the problem continues to occur.
To restore your computer to its normal state, simply restart it once again.
Note: If for some reason you get stuck in Safe Mode, simply open the System Configuration dialog once again, and on the General tab, select the option "Normal Startup". Click on OK and then restart your computer.

Note: After following the above method if the programme is crashed then follow this procedure:
 To manually implement the crash fix in IncrediMail 2.5, please do the following:
1. First of all, close the IncrediMail application by right-clicking on the icon in your Windows task bar and select "Exit".
2. In File Explorer, browse to the following path:
C:\Program Files (x86)\IncrediMail\Bin
3. Rename the file "PMC.dll" to "PMC.dll.old".
4. Restart the computer and then launch the IncrediMail application.
Method 2: - Go to Windows updates and Uninstall Security Update for Windows KB 4013429

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